This policy was last updated on August 7, 2014.
This website is operated by Home Energy Solutions, LLC, and this privacy policy applies to the WallPlateGaskets.com website only.
At outletgaskets.com, we respect our customers and understand that you are concerned about privacy, so we've instituted policies intended to ensure that your personal information is handled safely and responsibly. We also have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.
As we continue to develop our website and take advantage of technologies to improve the services we offer, this may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
If you have any questions about this policy, you can contact us in a number of ways: 1) by using the Contact Us Form and 2) by postal mail at Home Energy Solutions, LLC 1325 Mt. Hermon Road Suite 16B Salisbury, MD 21804 3) or by calling our office at 410-543-8668.
What
Information Do We Collect?
We collect various
types of information depending upon how you use our
site.
* When you order from us, your name,
billing address, shipping address, email address, phone
number, and credit card number (with expiration date)
will pass through Paypal's payment gateway. We will
retain a record of your purchases through Paypal.
*
When you submit a question to customer service, we need
your email address to respond, and you also may provide
us with various additional information to help us answer
your question.
* We also may receive some information
about you from other sources and may add it to your
account information. For example, we might get your
updated address from a shipping provider such as USPS.*
We may acquire customer lists from other parties so that
we may invite new people to visit outletgaskets.com. Our
policy is to acquire only lists of people who have
indicated that they are willing to receive email offers.
Also, each time we send an email offer, we provide
people with the opportunity to opt out of receiving
future email offers.
What Are Cookies and Do We
Use Them?
A cookie is a small piece of
information sent by a Web site that is saved on your
hard disk by your computer's browser. It holds
information a site may need to interact with you and
personalize your experience. At outletgaskets.com, we
use two kinds of cookies: session cookies and persistent
cookies.
Session cookies exist only for as long
as your browser remains open. Once you exit your
browser, they go away. We use session cookies to
maintain information we need to have in order for you to
shop at outletgaskets.com. For example, the Session ID
cookie that we ask your browser to hold retains the ID
for your shopping bag. Without the Session ID cookie,
you can't add merchandise to your bag and carry it to
Checkout.
Persistent cookies, in contrast, last
from visit to visit; they do not go away when you exit
your browser. At outletgaskets.com, we use persistent
cookies to give you a more personalized shopping
experience and to help you navigate our store more
efficiently. We will use your information to enhance
your site experience. However, you can use our site
without accepting a persistent cookie. To do so, you
should set your browser options to reject persistent
cookies. Alternatively, you can set your browser to
notify you when you receive a cookie, which gives you
the opportunity to decide whether you want to accept it
or not. In many instances, the Help button on your
browser toolbar will tell you how you can take these
steps.
Cookies can be used by a Web site to
recognize you. But that does not necessarily mean any
personal information is stored in the cookies. At
outletgaskets.com, we store no personal information
about you in the cookies. Anything you choose to tell us
about yourself (such as your address and email address)
is stored safely and separately on our secured servers.
We also use cookies to look at how groups, rather
than individuals, use our Web site.
How Do We Use
Your Information?
We may use your information in
a number of ways, including the following:
* To
improve the content on our Web site. For example, we may
use cookies to find out which parts of our site or our
products are visited most often.
* To enhance your
online shopping experience. For example, we may use it
to recognize you and welcome you to the site.
* For
marketing and promotional purposes. For example, we send
out email and direct mail to our online and store
customers about products or events that we think may be
of interest to them. We also may send you offers for
discounts or free services (e.g., discount coupons or
free shipping) on our site.
Do We Share Your
Information?
We share the information with third
parties, including responsible companies with which we
have a relationship. For example:
* When you make
a purchase, we may share information about you and your
transaction with other companies for the purpose of
processing your transaction, including fraud prevention,
vendor direct shipping and credit card authorization.
* Some of our vendors may work closely with us to create
a vendor shop within the outletgaskets.com site or to
ship your order directly to you. In certain instances,
we may share certain information about you with that
vendor (e.g., if you decide to buy their products).
*
For some of our products, outletgaskets.com may provide
you with a link to the supplier of that product so that
you may get further information. If you link to the
supplier's site, the supplier may collect or receive
information about you.
In most of the above
situations, these third parties will receive your
information because you will be visiting their Web sites
or using their links and, in doing so, you may provide
information directly to them. You therefore should refer
to their privacy policies to understand how they handle
your information and what kinds of choices you have.
outletgaskets.com also may share your personal
information with outside companies that perform services
for outletgaskets.com. For example, we may retain an
outside company to manage a database containing certain
customer information or to create and distribute an
email offering. In those situations, the outside party
is performing work for outletgaskets.com, and
outletgaskets.com takes appropriate steps designed to
ensure your information is used only to provide the
services requested by outletgaskets.com, and not for
other purposes.
Additionally, outletgaskets.com
may share account or other information when we believe
it is necessary to comply with law or to protect our
interests or property. This may include sharing
information with other companies, lawyers, credit
bureaus, agents or government agencies in connection
with issues related to fraud, credit or debt collection.
And in the event that some or all of the business
assets of outletgaskets.com are sold or transferred, we
generally would transfer the corresponding information
about our customers.
Finally, we also may provide you
with the opportunity to sign up on our Web site to
receive email offers.
What
Choices Do You Have Regarding the Use of Your
Information?
We provide you with a number of
choices regarding our handling of your personal
information.
If you do not want to receive email from
outletgaskets.com and/or do not want us to share your
information with unrelated third parties for marketing
purposes, please submit a request electronically by
doing the following:
To change your privacy
options via email:
* Send an email to
[email protected] using the subject line state:
"Please do not send me email" or "Keep my email
address private"
Or, to opt-out of email, you can
click on the unsubscribe link and hit send at the bottom
of any outletgaskets.com email communication.
Note: Once you have submitted your request you should
assume that it has been successfully received and your
request is being processed. Please allow us 10 business
days from when the request was received to complete the
removal, as some of our promotions may already have been
in process before you submitted your request.
If
you prefer to, you may contact Home Energy Solutions,
LLC by phone at 410-543-8668 or by mail at Home Energy
Solutions, LLC, 31872 Bonhill Drive, Salisbury, MD 21804
to notify us of your request. Again, please allow us 10
business days from when the request was received to
process your removal.
Because customer lists
often are prepared well in advance of an offering
(sometimes 3-4 months before the offer is made), you may
continue to receive some offers after you send us a
request not to use your information for specified
marketing purposes. We appreciate your patience and
understanding in giving us time to carry out your
request.
You also may use the address and phone
number above to request that we not disclose your
personal information to unrelated third parties for
marketing purposes. If you choose to write to us, please
include your name, address and credit card account
number (if you have one) and state "NO THIRD PARTY
SHARING" in your request.
Can I
Access My Information?
* If you have questions
about your order, you may check your order status online
in Account.
* If you would like to email our Customer
Service Department, please visit our Contact Us page and
email us your questions or concerns.
* Questions
regarding your charge account may be forwarded to our
Customer Service Department. Please use the Contact Us
Form and supply the appropriate subject line in the
subject field.
Is My Information Secure?
outletgaskets.com is committed to doing its best to
maintain the security of information collected on our
site. To try to prevent unauthorized access, maintain
data accuracy, and ensure the correct use of
information, we have put in place the appropriate
physical, electronic, and managerial procedures to
safeguard and secure the information we collect online.
Private account and customer information is located
on a secured server behind a firewall; it is not
directly connected to the Internet.
Encryption is
a process by which a message or information is scrambled
while it is in transit to Paypal through
outletgaskets.com. It is based on a key that has two
different parts, public and private. The public part of
the key is distributed to those with whom you want to
communicate. The private part is for the recipient's use
only. So long as you use a browser that allows for
encryption, when you send personal information to us,
you use a public key to encrypt your personal
information. If your information is intercepted during
the transmission, it is scrambled and very difficult to
decrypt. Once we receive your encrypted personal
information, we use the private part of our key to
decode it.
Thank you for shopping with
outletgaskets.com. If you have any questions or comments
about this policy, please visit Contact Us and send us
an email with your concerns or questions.
